Terms & conditions

Please comply with our terms & conditions listed below

Transferring your place

We’ll happily transfer your place to a lucky colleague or friend if you need to do so. Please let us know as soon as possible and ideally no later than November 1st, 2024 – email info@ng-be.org.

If for any reason you can’t attend at all, you’ll need to let us know no later then November 1st, 2024. Refunds will not be made after this date. When requesting a refund we will charge a refund fee, relative to the amount, covering the refund costs.

Photos and footage

We will be filming NG-BE for a live stream and recorded films which will be publicly available for free. We will also have an official photographer taking photographs. By registering you give us permission to use any images or footage taken of you on the day.

Social media

We reserve the right to reproduce quotes and feedback submitted in a public sphere, which will be fully credited.

Accessibility

Holiday Inn Ghent Expo is where possible accessible to wheelchair users. If you have any requirements you think we should be aware of, please let us know at the point of registering so that we can ensure we meet your needs and have someone on hand to assist you if required. We aim to meet all access requirements but the more notice you give us, the better able we are to assist.

Programme

From time to time a speaker may drop out of our conference programme as we’ve advertised it and we reserve the right to substitute them for another equally awesome individual. We know you won’t be disappointed!

Privacy

We take your privacy very seriously and will not sell or share your personal information with sponsors or third parties. Sponsors may request to gather your details on the day of the conference but your permission will be sought and the information gathered from you directly via barcode scanners and a personalised barcode on your badge.

Invoices

Payment of invoices for event tickets are due on the expire date of the invoices and before the actual date of the ticket. If payment is not received before the date of the event linked to the ticket, we have the right to cancel the ticket and send a credit-note for the original invoice. On subsequent need for sending reminders, we will have the right to add reminder costs of 10% of the invoice, for each reminder, with a minimum of 50 EUR excl. VAT.